How To Choose a Perfect Multi-vendor Marketplace Builder Plugin for Your eCommerce Journey

In the past few years, online shopping has changed a great deal. The number of online shops is growing rapidly as a result. The concept of the market is gaining in popularity.

Statista reports that almost 21% of eCommerce companies have already been listed on multivendor platforms.

You can customize your WordPress marketplace easily and earn money without any inventory. We’ll discuss some of the most important things you need to consider when choosing a multivendor plugin.

Keep your website simple and stylish to make it easy for both customers and vendors to navigate.

Ten Things to Consider Before Selecting Your Multivendor Marketplace Systems

Create & live your very first online marketplace today!

Ten Things to Consider Before Selecting Your Multivendor Marketplace Systems

An online marketplace is a place where many vendors sell their products and services. Customers can choose from a variety of products and services.

As a marketplace owner, you should improve the customer experience of your eCommerce website. This will help you improve the performance of your marketplace and make it more appealing to both buyers & sellers.

1. Start with the Easy Setup Wizard

If your setup looks complicated, it will be difficult to convince vendors to sell your products. A signup form with too many options may also discourage users from signing up on your website.

Before you launch your multivendor market, or if it already exists, keep the signup procedure short, simple, and easy to understand.

You can, for example, ask pertinent questions without giving too much detail or allow users to complete the process via their social profiles.

2. Frontend Vendor Dashboard

Vendors make up the largest part of your marketplace, as they are responsible for directly selling products to clients and generating revenue. Always have something special in store for your vendors.

An intuitive dashboard can help them better manage their stores. Maintain a simple dashboard that is effective and contains all of the elements they need. Important updates, announcements, and reports, as well as tools, are all good examples. They can see everything in a single glance, regardless of whether they are technically savvy or not.

Here is an example of the Dokan Vendor Dashboard. The dashboard gives the seller a summary of their store and activity. This dashboard allows them to manage their store and get quick insight easily.

The more benefits you give your vendors, the greater the profit you can expect.

3. Compatible with Multivendor Themes

offers a wide variety of marketplace themes. They are all beautiful, and they have unique elements that will make your site stunning. They are also fully compatible with most multivendor plugins.

You need to choose the one that best fits your niche. Install it carefully on your WordPress website. Before finalizing, make sure it is compatible with your WordPress version as well as other plugins.

Your theme will be your market overview. If it is unattractive, customers will feel uncomfortable while using your online store. It will also be hard for them to locate their preferred products.

4. Easy Checkout Process

You should also consider the marketplace feature of your website before you use any multivendor plugin.

Cart abandonment occurs when shoppers are unable to complete the checkout process. As a marketplace owner, you don’t want your customers to experience this, right?

“E-Commerce Brands lose 18 Billion Dollars in Sales Revenue Every Year Due to Cart Abandonment.”

If you don’t wish to appear on this list, then you must keep your checkout process clear, simple, and transparent. Check that the marketplace plugin you use has a feature for a simple checkout process.

If you have a difficult checkout process, here are some tips that will help reduce cart abandonment.

Keep the back button visible

Direct customers on the Same Domain

Use alternative navigation when checking out

Give real-time assistance

5. Simple Refund Policy

Customers are more confident when they have a refund policy that is transparent and structured.

By incorporating this feature into your marketplace, you can increase the conversion of leads into loyal customers and make your brand more trustworthy.

You can offer a refund to your customers if you’re confident in your product or service. This shows that you care about them. As a result, you must include a clear and robust refund policy in your multivendor plugin as part of customer service.

LiveChat Customer Support

LiveChat is another mandatory feature. It’s the most popular digital contact method online. Customers may have different questions or issues when purchasing products or services. You can convert them to potential customers by attending to them at the right moment.

“More than 41% of customers expect live Chat on your website .”

If they do not get support in a timely manner, they are likely to move on to other markets. It is not good for the reputation of your brand.

Could LiveChat solve all of these issues by giving customers a response in real time through customer representatives? Customers can provide their feedback, opinions, and suggestions to your support team.